Refund policy

Defective, Damaged, or Misprinted Items

If your order arrives with a manufacturing defect, damage, or misprint, please contact us within 7 days of delivery.
We will work with our print partner (Printful's) to replace or refund the item.

To report a problem, email us at [admin@newerafashionco.com] and include:

• A clear photo of the issue

• Your order number

• A description of the problem

❌ We Cannot Accept Returns for:

• Buyer’s remorse (e.g., you changed your mind)

• Wrong size ordered (please check our size chart carefully before ordering)

• Incorrect address input by customer

• Any accessories

Since each item is made to order, all sales are final unless the product is defective.

📦 Returns

We do not accept returns to our studio or Printful's facilities unless instructed by our team. Unauthorized returns will not be processed.

💸 Refunds & Replacements

If approved, we’ll issue a replacement or refund within 5–10 business days using your original payment method.

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Need Help?
Contact us at [admin@newerafashionco.com] and we’ll do our best to make things right.